Frequently Asked Questions   |   Terms and Conditions




FREQUENTLY ASKED QUESTIONS

What is WINK+ GO?

WINK+ GO is a WINK+ app feature that allows motorists to earn points when they pass through an operational Electronic Road Pricing (ERP) gantry.

How do I earn WINK+ points via WINK+ GO?

To earn WINK+ points via WINK+ GO:

  • New users must download the WINK+ app, register a user account and key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
  • Exisiting WINK+ users must key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
  • The 16-digit CAN ID is found at the back of the NETS FlashPay Card / NETS Motoring Card.
  • WINK+ points will be awarded only to users who have keyed in a valid CAN ID number.
  • WINK+ points will be awarded to users only when the NETS FlashPay card / NETS Motoring Card is inserted in the IU at the time of passing through an operational gantry. Otherwise, no points will be earned.

How many WINK+ points do I earn, each time I pass through an ERP gantry?

1 WINK+ point will be awarded for 1 Electronic Road Pricing (ERP) transaction. No points will be awarded for Car Park and Top-Ups transactions.

How can I redeem my WINK+ points earned via WINK+ GO?

To redeem WINK+ points that are earned via WINK+ GO:

  • Please allow 1-2 working days for WINK+ points to be reflected in the app after passing through an operational ERP gantry.
  • On the WINK+ app home page, tap on 'WINK+ GO POINTS'. On the following page, tap on the advertisement banners to redeem points.
  • There will be one advertisement banner for every ERP transaction. User will need to tap on each banner to redeem all the points.
  • All points must be claimed within 24 hours in order for WINK+ points to be valid. Unclaimed points will expire after 24 hours.
  • Go to the WINK+ app home page to view your updated points.

Working Example:

  • 1 Aug - Passed through ERP
  • 2 Aug - Points should appear in WINK+ GO for redemption at around 10am. In the event of data transfer issues, the points will be reflected 2-3 working days later.
  • 3 Aug - Expiry of unredeemed points

How are the WINK+ points via WINK+ GO credited into my Account?

WINK+ points are allocated to users 1-2 days after ERP transactions. These points will only be credited to your account once you tap to redeem them on the WINK+ GO page.

Can I exchange my WINK+ points for cash?

WINK+ points are not transferable or exchangeable for cash or kind.

How many cards can I register to earn WINK+ points via WINK+ GO?

You may register up to three (3) NETS FlashPay Cards / NETS Motoring Cards on 1 WINK+ account.

Will I lose my WINK+ points if I lose my registered NETS FlashPay Card or NETS Motoring Card?

No, you may still access your accumulated WINK+ points from the lost NETS FlashPay Card / NETS Motoring Card through your WINK+ account.



TERMS AND CONDITIONS

  • WINK+ GO is a WINK+ app feature that allows motorists to earn points when they pass through an operational Electronic Road Pricing (ERP) gantry.

  • To earn WINK+ points via WINK+ GO:

    • New users must download the WINK+ app, register a user account and key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
    • Exisiting WINK+ users must key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
    • The 16-digit CAN ID is found at the back of the NETS FlashPay Card / NETS Motoring Card.

  • WINK+ points will be awarded only to users who have keyed in a valid CAN ID number.

  • WINK+ points will be awarded to users only when the NETS FlashPay card / NETS Motoring Card is inserted in the IU at the time of passing through an operational gantry. Otherwise, no points will be earned.

  • 1 WINK+ point will be awarded for 1 ERP transaction.

  • To redeem WINK+ points that are earned via WINK+ GO:

    • Please allow 1-2 working days for WINK+ points to be reflected in the app after passing through an operational ERP gantry.
    • On the WINK+ app home page, tap on 'WINK+ GO POINTS'. On the following page, tap on the advertisement banners to redeem points.
    • There will be one advertisement banner for every ERP transaction. User will need to tap on each banner to redeem all the points.
    • All points must be claimed within 24 hours in order for WINK+ points to be valid. Unclaimed points will expire after 24 hours.
    • Go to the WINK+ app home page to view your updated points.

  • WINK+ points are not transferable or exchangeable for cash or kind.

  • All WINK+ users are also bound by the detailed Terms and Conditions.





Frequently Asked Questions

Terms and Conditions




FREQUENTLY ASKED QUESTIONS

What is WINK+ GO?

WINK+ GO is a WINK+ app feature that allows motorists to earn points when they pass through an operational Electronic Road Pricing (ERP) gantry.

How do I earn WINK+ points via WINK+ GO?

To earn WINK+ points via WINK+ GO:

  • New users must download the WINK+ app, register a user account and key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
  • Exisiting WINK+ users must key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
  • The 16-digit CAN ID is found at the back of the NETS FlashPay Card / NETS Motoring Card.
  • WINK+ points will be awarded only to users who have keyed in a valid CAN ID number.
  • WINK+ points will be awarded to users only when the NETS FlashPay card / NETS Motoring Card is inserted in the IU at the time of passing through an operational gantry. Otherwise, no points will be earned.

How many WINK+ points do I earn, each time I pass through an ERP gantry?

1 WINK+ point will be awarded for 1 Electronic Road Pricing (ERP) transaction. No points will be awarded for Car Park and Top-Ups transactions.

How can I redeem my WINK+ points earned via WINK+ GO?

To redeem WINK+ points that are earned via WINK+ GO:

  • Please allow 1-2 working days for WINK+ points to be reflected in the app after passing through an operational ERP gantry.
  • On the WINK+ app home page, tap on 'WINK+ GO POINTS'. On the following page, tap on the advertisement banners to redeem points.
  • There will be one advertisement banner for every ERP transaction. User will need to tap on each banner to redeem all the points.
  • All points must be claimed within 24 hours in order for WINK+ points to be valid. Unclaimed points will expire after 24 hours.
  • Go to the WINK+ app home page to view your updated points.

Working Example:

  • 1 Aug - Passed through ERP
  • 2 Aug - Points should appear in WINK+ GO for redemption at around 10am. In the event of data transfer issues, the points will be reflected 2-3 working days later.
  • 3 Aug - Expiry of unredeemed points

How are the WINK+ points via WINK+ GO credited into my Account?

WINK+ points are allocated to users 1-2 days after ERP transactions. These points will only be credited to your account once you tap to redeem them on the WINK+ GO page.

Can I exchange my WINK+ points for cash?

WINK+ points are not transferable or exchangeable for cash or kind.

How many cards can I register to earn WINK+ points via WINK+ GO?

You may register up to three (3) NETS FlashPay Cards / NETS Motoring Cards on 1 WINK+ account.

Will I lose my WINK+ points if I lose my registered NETS FlashPay Card or NETS Motoring Card?

No, you may still access your accumulated WINK+ points from the lost NETS FlashPay Card / NETS Motoring Card through your WINK+ account.



TERMS AND CONDITIONS

  • WINK+ GO is a WINK+ app feature that allows motorists to earn points when they pass through an operational Electronic Road Pricing (ERP) gantry.

  • To earn WINK+ points via WINK+ GO:

    • New users must download the WINK+ app, register a user account and key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
    • Exisiting WINK+ users must key in the 16-digit CAN ID of the NETS FlashPay Card / NETS Motoring Card that is inserted in their In-Vehicle Unit (IU).
    • The 16-digit CAN ID is found at the back of the NETS FlashPay Card / NETS Motoring Card.

  • WINK+ points will be awarded only to users who have keyed in a valid CAN ID number.

  • WINK+ points will be awarded to users only when the NETS FlashPay card / NETS Motoring Card is inserted in the IU at the time of passing through an operational gantry. Otherwise, no points will be earned.

  • 1 WINK+ point will be awarded for 1 ERP transaction.

  • To redeem WINK+ points that are earned via WINK+ GO:

    • Please allow 1-2 working days for WINK+ points to be reflected in the app after passing through an operational ERP gantry.
    • On the WINK+ app home page, tap on 'WINK+ GO POINTS'. On the following page, tap on the advertisement banners to redeem points.
    • There will be one advertisement banner for every ERP transaction. User will need to tap on each banner to redeem all the points.
    • All points must be claimed within 24 hours in order for WINK+ points to be valid. Unclaimed points will expire after 24 hours.
    • Go to the WINK+ app home page to view your updated points.

  • WINK+ points are not transferable or exchangeable for cash or kind.

  • All WINK+ users are also bound by the detailed Terms and Conditions.